Club management terms

Version effective from 15 October 2026.

These Club Terms supplement the general Terms of Service and set out the additional obligations of Organizers (Clubs). The terms "Provider" and "Service" have the meaning given to them in the Terms of Service.

1. General Provisions

Agilix allows clubs to be run according to their own rules, provided that specified guidelines are followed.
Using the platform means accepting these terms and committing to comply with them.

2. Positive dog training methods

Agilix supports and promotes positive dog training methods, emphasizing a responsible and ethical approach to working with animals.
The Agilix platform is not responsible for actions of clubs that do not adhere to positive training principles.
If a club uses methods that may be considered animal abuse, Agilix reserves the right to immediately block such a club in order to protect animal welfare and platform integrity.

3. Club's care for user convenience

Agilix was created with easy access to information and services related to broadly understood dog training in mind, caring for user convenience and positive experiences.
To ensure the above point, Agilix recommends that the club add: club description, activity-related tags, club regulations, address with map pin, and photos.

4. Subscription

Running classes on the platform requires purchasing a subscription, which enables use of full Agilix features.
Each trainer is required to pay for their own subscription to provide services through the Agilix platform.
Using a single club subscription to create or manage trainings on behalf of trainers who do not have their own active subscription is prohibited.

5. Responsibility for trainers' actions

Clubs bear full responsibility for the actions of their trainers and compliance of their practices with Agilix terms.

6. Prohibited content and activities

Publishing vulgar, controversial, pornographic content and conducting activities unrelated to dog topics is prohibited.
Clubs that do not meet these conditions may be blocked by Agilix.

7. Using the platform for advertising purposes

Agilix allows club owners to place external links, provided they serve to support the substantive purpose of the club.
However, creating clubs that exist solely to redirect users to other platforms is prohibited. If such activities are detected, Agilix may decide to block the club.

8. Actions in case of terms violations

In the event of a violation of these terms, the Agilix team will make every effort to cooperate with club owners, helping to identify problems and remove inappropriate content.
However, if violations recur or are not remedied in a timely manner, Agilix reserves the right to block the club. In cases of gross violation of the rules, the account of the user responsible for running the club may also be blocked.
Every Agilix user has the right to report terms violations, including inappropriate content, trainer behavior, or club practices.
Agilix informs the Organizer about the blocking of a club or termination of the agreement by e-mail, together with a statement of reasons. Permanent termination of the services provided to the Organizer takes effect upon 30 days notice, unless an exception under Article 4(4) of Regulation (EU) 2019/1150 applies, in particular repeated infringements of the Terms.

9. Platform integrity protection

Agilix takes actions to ensure the safety and comfort of using the platform by all users, regardless of their age.
Any action that violates the integrity of the application, including systematic violation of the terms or activities inconsistent with the purpose of the platform, may lead to the blocking of the club and, in cases of serious abuse, the user account.

10. Intellectual property rights

Club owners retain rights to the content they publish on the platform, but grant Agilix a non-exclusive license to use it for purposes related to the operation of the platform.
Any actions infringing copyright or other intellectual property rights may result in content removal or club blocking.

11. Personal data management

Agilix ensures the protection of users' personal data in accordance with applicable law, including GDPR.
Club owners are responsible for processing the personal data of club members within their activities.

12. Terms changes

Agilix reserves the right to make changes to the terms.
Continuing to use the platform after changes are made constitutes acceptance of the updated terms.

13. Intermediary model and event fees

The Club is the Organizer of events. The contract for participation in an event is concluded directly between the Club and the Participant; Agilix is not a party to that contract and acts solely as a technical platform.
The Club independently sets the terms of participation, the amount of fees and the rules for their refund. Participation fees, payments for punch cards the Club sells online, and membership dues paid online, including automatic renewals, are collected online via the Stripe payment operator into the Club's account. Agilix takes a commission on them, deducted from the Club's payout, at the rates published on the Fees and commissions page (agilix.dog/oplaty). When an online payment is refunded, Agilix returns its commission; the Stripe fee is not refunded. A Club that previously connected the legacy BLIK payment system (Tpay) may continue to use it; payments in that system carry no Agilix commission, and new connections to it are not possible.
The Club is responsible for tax settlements and issuing sales documents to Participants in accordance with applicable law.
The same rules apply to a competition Organizer in any discipline who accepts entry fees online through the Service, and to a seminar Organizer who accepts seminar participation fees in the same way. Agilix takes a commission on these fees, deducted from the Organizer's payout, at the rates published on the Fees and commissions page (agilix.dog/oplaty). The Organizer may refund a fee in full or in part. On a refund, Agilix returns the corresponding part of its commission; the Stripe fee is not refunded.

14. Protection of Participants' personal data

In respect of Participants' personal data processed in connection with organizing events, the Club is a separate data controller and bears the related obligations, including the information obligation and handling the rights of data subjects.
The Club undertakes to process Participants' data in accordance with the GDPR and solely for purposes related to organizing events.

15. Service availability and Agilix liability

The Service operates on infrastructure provided by external suppliers, in particular Hetzner Online GmbH, Google (Firebase, Google Cloud), Amazon Web Services, Cloudflare and payment operators. The Provider has no influence over the operational continuity of those suppliers. The Provider does not guarantee uninterrupted availability of the Service and reserves the possibility of technical breaks, failures and fortuitous events.
The Organizer acknowledges that use of the Service requires internet access and that its operation depends on third-party infrastructure. Before the event begins, the Organizer undertakes to download and retain start lists and the data necessary to run the competition in a form usable without access to the Service, and to provide a fallback method of running the competition.
The Provider is not liable for non-performance or improper performance of the Service resulting from failures, outages or acts of suppliers of infrastructure, hosting, internet links, power supply and payment services, nor from attacks on infrastructure or force majeure. To that extent the Parties exclude the application of art. 474 of the Polish Civil Code.
The Provider is not liable for indirect damage, including lost profit, lost revenue, the costs of organizing the event, refunds paid to Participants, third-party claims brought against the Organizer, and reputational harm.
The Provider's total liability to the Organizer for non-performance or improper performance of the Service is limited to the amount of fees paid by the Organizer to the Provider for the event to which the damage relates.
The above limitations do not apply to damage caused intentionally and do not exclude liability to the extent prohibited by mandatory law.

16. Sharing read-only access to payout account settlements

The Organizer may grant another registered user of the Service read-only access to the settlement data of a payout account they have connected, covering balances, payouts and the list of transactions. Granting access does not transfer ownership of the payout account or any rights towards the payment operator.
The access is informational only and does not permit changing the payout account settings, disconnecting it, ordering a payout or any action producing a financial effect. The data made available does not contain the name, username or e-mail address of the persons making the payments.
The choice of the person granted access and the assessment of whether that sharing is justified rest solely with the Organizer. The Provider is not a party to the legal relationship between the Organizer and that person and bears no liability for the consequences of making settlement data available to a person indicated by the Organizer. This does not exclude or limit the Provider's liability to the extent prohibited by mandatory law.
The Organizer undertakes to revoke the access immediately once the reason for granting it ceases. The access also ends when the authorised person gives it up or when the payout account is disconnected from the Service.
The payout account is maintained by the payment operator under a separate agreement and that operator's own terms. Granting access within the Service does not constitute granting access to the payment operator's panel and does not alter the rights arising from the agreement concluded with that operator.

17. Responsibility for the payout account

The provisions of this section bind every user of the Service who connects a payout account, whether or not they own a club, and whether they connect it in their own name or on behalf of a club. Accepting them is a condition of connecting a payout account. The Service records the date of acceptance and the version of the provisions accepted.
The user connecting a payout account declares that the data provided to the Provider and to the payment operator are true and complete and, where they connect the account on behalf of a club, that they are authorised to act on its behalf. A user who lacked such authority is liable to the Provider for the damage resulting from its absence.
The user is responsible for refunds, disputes and chargebacks concerning payments received into the connected payout account, together with the fees charged by the payment operator in connection with them, and for any negative balance of that account. The user repays the Provider every amount the Provider has covered on that account, in particular to the payment operator, within 14 days of receiving a demand for payment.
The Provider may set off the claims referred to in point c against claims of the user or the club against the Provider (Article 498 of the Polish Civil Code) and, to the extent the payment operator's terms allow, instruct that the payout account be debited with them. Amounts not paid on time bear statutory interest for late payment (Article 481 of the Polish Civil Code).
Where the payout account was connected on behalf of a club, the user who connected it and the club are jointly and severally liable to the Provider for the obligations under this section (Article 366 of the Polish Civil Code).
The obligations under this section cover every payment received into the payout account while it was connected and do not end when the payout account is disconnected, the account in the Service is deleted or use of the Service stops.
Where abuse is reasonably suspected, in particular taking payments for services that have not been and will not be provided, or withdrawing funds to avoid refunds, the Provider may suspend payments into that payout account and, to the extent the payment operator's terms allow, payouts from it. The Provider may also notify law enforcement authorities and pursue its claims in court against both the club and the user who connected the payout account.
Disputes arising under this section are settled by the court competent for the Provider's registered seat, except disputes with a user who is a consumer, for which the competent court is determined by the general rules. This section does not exclude or limit the user's rights to the extent prohibited by mandatory law.

18. Agilix trade mark

Agilix® is a European Union trade mark registered with the European Union Intellectual Property Office (EUIPO) under No. 019383417. The proprietor of the mark is Adam Gajzlerowicz. Using the Agilix service, mobile app or shop does not transfer any rights to the Agilix mark or the Agilix logo to anyone. The Agilix logo may be used to label events run on Agilix, in the form provided at agilix.dog/brand; any other use of the mark requires the prior consent of the proprietor.

These terms apply to all club owners on the Agilix platform.